Scholarly Works http://repository.unizik.edu.ng/handle/123456789/189 2025-09-26T07:37:04Z 2025-09-26T07:37:04Z OKEKE, Ifeka ASIFOR, Patience Ogbugbu http://repository.unizik.edu.ng/handle/123456789/1186 2025-08-14T13:56:06Z 2023-09-01T00:00:00Z

Title: AWARENESS AND ADOPTION OF SOCIAL MEDIA TOOLS BY LIBRARIANS FOR KNOWLEDGE SHARING IN UNIVERSITY LIBRARIES IN SOUTH-SOUTH NIGERIA: AN OVERVIEW. Authors: OKEKE, Ifeka; ASIFOR, Patience Ogbugbu Abstract: This paper presented an overview on the awareness and trends of the adoption social media tools for knowledge sharing by librarians in university libraries in South-South Nigeria. The paper explains the use of social media platforms for knowledge sharing in academic libraries and how it has gained significant attention in recent years. The paper explores the concept of social media, its significance in facilitating knowledge sharing by librarians in South-South University libraries, different types of social media platforms used in academic libraries, the challenges associated with their implementation and the way forward. Description: Scholarly work

2023-09-01T00:00:00Z Ibeh, Oluchi Bridget Okeke, Ifeka E http://repository.unizik.edu.ng/handle/123456789/1180 2025-08-13T15:43:20Z 2024-01-01T00:00:00Z

Title: Electronic records preservation and librarians’ job performance in university libraries in South-South, Nigeria Authors: Ibeh, Oluchi Bridget; Okeke, Ifeka E Abstract: The paper examined the relationship between electronic records preservation and librarians’ job performance in university libraries in South-South, Nigeria. A correlational study design was adopted. A sample size of 148 librarians was used. A structured questionnaire was used for data collection and Pearson’s correlation coefficient was used to answer the research question. The null hypothesis, p-value was used to determine the significance of the correlation at 0.05 level of significance. Findings of the study revealed that there is a moderate positive and significant relationship between electronic records creation and librarians’ job performance in federal and state university libraries of South-South, Nigeria. The study therefore recommends that librarians should prioritize the preservation of electronic records in order to enhance their overall job performance. Description: scholarly work

2024-01-01T00:00:00Z Nwachokor, Isioma Maureen Okeke, Ifeka E. http://repository.unizik.edu.ng/handle/123456789/1176 2025-08-13T15:41:14Z 2020-08-01T00:00:00Z

Title: Customer Relationship Management Practices among Librarians in Academic Libraries in Delta State Authors: Nwachokor, Isioma Maureen; Okeke, Ifeka E. Abstract: The study looked at the customer relationship management practices found among librarians in academic libraries in Delta State. Four research questions were raised to guide the study while the population of the study was 156 librarians. Instrument for data collection was a questionnaire and arithmetic mean was used to analyze data in respect of the research questions .The findings of the study revealed that respondents practiced two out of the four practices namely customer segmentation and customer interaction but did not practice customerization of services and customer lifecycle management. Based on the findings, it was concluded that generally the practice of customer relationship management in Delta State still leaves much to be desired and that academic libraries have not fully adopted the culture of customer orientation. Consequently, it was recommended among others that academic librarians and management should continuously work at improving the relationship with library customers by implementing CRM practices, evaluation of services already rendered and the use of CRM technologies to increase efficiency. Description: Scholarly article

2020-08-01T00:00:00Z Okeke, Ifeka E. Oghenetga, Lucky U Nwabu, Ezemba C http://repository.unizik.edu.ng/handle/123456789/1150 2025-07-16T15:12:51Z 2013-11-01T00:00:00Z

Title: Students’ attitude towards the use of reference and information services (RIS) in academic Libraries in Nigeria Authors: Okeke, Ifeka E.; Oghenetga, Lucky U; Nwabu, Ezemba C Abstract: The research is on students’ attitude towards the use of reference and information services (RIS) in academic libraries Nigeria. Specific purposes include determining the electronic reference available for reference librarians to render effective and efficient services to users, types of reference materials in use in academic libraries in Nigeria and find out problems that hinder effective reference and information services. The work is limited to four academic libraries in Anambra State namely Nnamdi Azikiwe University- Awka, Anambra State University- Uli, Federal Polytechnic –Oko, And Madonna University-Okija-Anambra State. Relevant literatures were reviewed. The population of the study is fifty users, each from institution. A survey method was used. Questionnaire, interview, observation and checklist are instruments used for gathering information. Findings show that students do not make proper use of reference services and sources due to stocked obsolete materials and inexperienced staff in this section. Recommendations include making available enough fund, trained staff, user education programme for students and the provision of e-library for use by students. Description: Scholarly article

2013-11-01T00:00:00Z